Shipping & Delivery
Processing Time:
- Orders are processed within 1-2 business days after payment confirmation.
Shipping Rates and Methods:
- Shipping fees are calculated based on your location and order weight.
- Standard shipping options are available at checkout.
Delivery Time:
- Within Malaysia: 3-7 business days.
- International orders: Delivery times may vary depending on location, typically 7-14 business days.
Tracking Your Order:
- Once your order is shipped, we’ll send a tracking number to your email.
Delays:
While we strive to ensure timely delivery, delays may occur due to:
- Courier service disruptions.
- Customs processing for international orders.
Shipping Issues:
- We are not responsible for delays caused by the courier.
- If your package is lost or damaged during transit, please contact the courier directly.
Wrong Address or Undeliverable Packages:
- Please ensure your shipping address is correct at checkout.
- If a package is returned to us due to an incorrect address, additional shipping charges may apply to resend it.
Contact Us:
If you have any questions or issues regarding shipping or delivery, email us at chichijabistaacceesoriesshop@gmail.com.