Shipping & Delivery

Processing Time: 

  • Orders are processed within 1-2 business days after payment confirmation. 

Shipping Rates and Methods: 

  • Shipping fees are calculated based on your location and order weight. 
  • Standard shipping options are available at checkout. 

Delivery Time: 

  • Within Malaysia: 3-7 business days
  • International orders: Delivery times may vary depending on location, typically 7-14 business days

Tracking Your Order: 

  • Once your order is shipped, we’ll send a tracking number to your email. 

Delays: 
While we strive to ensure timely delivery, delays may occur due to: 

  • Courier service disruptions. 
  • Customs processing for international orders. 

Shipping Issues: 

  • We are not responsible for delays caused by the courier. 
  • If your package is lost or damaged during transit, please contact the courier directly. 

Wrong Address or Undeliverable Packages: 

  • Please ensure your shipping address is correct at checkout. 
  • If a package is returned to us due to an incorrect address, additional shipping charges may apply to resend it. 

Contact Us: 
If you have any questions or issues regarding shipping or delivery, email us at chichijabistaacceesoriesshop@gmail.com